Frequently Asked Questions

Every order is packed by hand from South Carolina. Processing takes 1–5 business days, and standard shipping ($10, free on orders $100+) takes 3–5 business days after that. Express ($20) takes 1–2 business days. You'll get a tracking email as soon as it ships.

Yes! Free standard shipping on all orders $100 and up. No code needed -- it applies automatically at checkout.

We start packing pretty quickly, but if you catch us in time we'll do our best. Email hello@coastalpalm.shop as soon as possible and we'll see what we can do.

15 days from delivery. Items must be unworn, unwashed, with tags still attached. Returns are issued as a full refund to your original payment method.

Absolutely! Email us at hello@coastalpalm.shop with your order number and we'll swap it out (subject to availability).

Items marked Final Sale on the product page can't be returned or exchanged. We always mark these clearly before you buy.

Most of our pieces run true to size with a relaxed, beachy fit. If you're between sizes, size down for fitted or stay true for breezier.

We currently carry XS through 2X in most styles. We're always working to expand our size range -- stay tuned.

South Carolina! Every order is packed with love right here at home.

Email us anytime at hello@coastalpalm.shop -- we get back to you within 48 hours. You can also DM us on Instagram.